Effective Date: [2025-5-31]
1. Introduction
Welcome to www.extruderchina.com (the “Site”). This website is operated by [TSE Machinery] (“we,” “us,” or “our”). We are committed to protecting the privacy of our visitors and customers (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
a) Personal Data You Provide to Us:
We collect personally identifiable information, such as your name, shipping address, email address, telephone number, and company name, that you voluntarily give to us when you register with the Site, place an order, fill out a contact form, subscribe to our newsletter, respond to a survey, or otherwise communicate with us.
b) Automatically Collected Information:
When you access the Site, we may automatically collect certain information about your device and Browse activity, including:
* Log and Usage Data: Your IP address, browser type, operating system, access times, pages viewed, and the dates and times of your visits.
* Device Data: Information about the computer or mobile device you use to access the Site, such as the hardware model, operating system and version, unique device identifiers, and mobile network information.
* Tracking Technologies and Cookies: We use cookies and similar tracking technologies (like web beacons and pixels) to collect and track information and to improve and analyze our Service. For more information on how we use cookies, please refer to our Cookie Policy [If you have a separate Cookie Policy, link it here. Otherwise, you can add more details about cookies in section 4].
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Process your orders and manage your account.
- Respond to your inquiries and provide customer support.
- Send you administrative information, such as updates to our terms, conditions, and policies.
- Send you marketing and promotional communications, such as newsletters, new product information, and special offers, with your consent where required by law. You may opt-out of receiving these communications at any time.
- Improve our website, products, and services.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Comply with legal and regulatory obligations.
4. Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
[Optional: You may wish to add more detail here about the types of cookies used (e.g., essential, performance, functionality, targeting) if you do not have a separate Cookie Policy.]
5. Legal Basis for Processing Personal Information (for EEA/UK users)
If you are an individual in the European Economic Area (EEA) or the United Kingdom (UK), we collect and process information about you only where we have legal bases for doing so under applicable EU and UK laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:
- We need it to provide you the services, including to operate the services, provide customer support and personalized features, and to protect the safety and security of the services (i.e., performance of a contract).
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the services, and to protect our legal rights and interests.
- You give us consent to do so for a specific purpose.
- We need to process your data to comply with a legal obligation.
6. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information to third parties.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
9. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside China and choose to provide information to us, please note that we transfer the data, including personal data, to China and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the contact information below. If you are in the EEA or UK, you also have the right to lodge a complaint with a supervisory authority.
11. Children’s Privacy
Our Site is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the relevant age without verification of parental consent, we will take steps to remove that information from our servers.
12. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us:
Email: [email protected]